Contact Support

Do you have a question about a course?

Please see the FAQ section located on the page of the course you are interested in.

Do you have a question that is non course related?

Please see our Support page, to read our immediate answers. 

Are you missing a course?

Do not worry! We deliver our online courses across two separate learning platforms to ensure we assign you the correct tutor(s) for your choice of course(s).

If you purchased online courses within the last 24 hours, your assigned tutor(s) will email you the next business day.

The email from your tutor(s) will include information about your course purchase, including your login details for any other Gateway online course(s) you purchased.

Waited longer than 24 hours? Gateway tutors and our admin team will answer your questions Monday - Friday from 9 am - 5 pm GMT.

If you have waited longer than 24 hours after purchase during these times, please check your inbox, junk folder, spam folder, promotions folder and bin. Thank you.

Need to email us?


Need to phone us?

call: 0333 1210742

Still have a question ?