Answering Your Questions
Many general enquiries will be covered here.
Click on the question below to reveal the answer. If your question is more specific to a particular course, please see the FAQ section of that courses page.
Please note to book onto the longer practitioner online courses, we take the deposit for the course first, once you have booked your details are sent direct to the tutor who looks after the admin for your course and they will contact you with regard to the balance.
Instalment payment options are available on balance payments to help you budget. The tutor will contact you with the available instalment options if needed as soon as you have paid the course deposit for your chosen course.
We give you this option as many students do not wish to pay in full for their course straight away as they have limited funds, so often this can allow you if you book in advance to only pay the deposit and then pay the balance later when you are ready to do the online course, allowing you to budget.
Your tutor will also provide you a choice to pay the balance straight away if that is what you prefer.
You will receive a confirmation email from the tutor once you have booked and within this email it will give you the information you require so you can pay the balance directly to your tutor.
The tutor will confirm your booking by email, giving you all the information you need for them and the full details for the balance payment information.
This varies but works out at about £60 - £80 a year depending which therapy you train in. Full details are given to you on the online platform with your online course information, however if you are a therapist already and have insurance you often can add your training to your existing insurance (we always advise you to check first before booking) or if they do not offer it for what you have learned we can suggest alternatives so you are covered.
Gateway Highly recommend Westminster for therapist insurance. They are affordable, reliable and many of our students use them on a yearly basis. You will be given full information for Westminster insurance with your online course.
All our courses have been awarded CPD points (Continuing Professional Development). There are a certain amount of points required by the various bodies (IFPA, FHT, Thinktree etc) to ensure that members are up to date with various therapies. For example Aromatherapists are required every 3 years to keep their training in massage up to date and will look for CPD courses to be able to do this.
Our Practitoner courses are recognised qualifications and accredited with the top bodies, which means you will be able to get therapist insurance allowing you to work professionally with the general public and charge.
Please view our terms and conditions accessible via every page on this website which is located in the footer under the legal policies section.
Please note we have our full terms and conditions available via every page of our website. This is located in the footer, under the legal policies section.
All booking fees (deposits) are inclusive of VAT, Gateway is registered for VAT as a school and booking/promotional agent. The 'course' fee (balance) payable to the tutors is VAT exempt as VAT is not applicable to Education.
We are an award winning company and you will get one-to-one help and guidance for these courses to ensure you get the very best out of them.
You choose when to start, you have the flexibility to fit this in around your busy life and learn at your own pace with helpful guidance from your tutor when needed.
Once qualified Gateway Workshops Ltd would expect our students to conduct their therapies in a way that is a credit to the professional industry. We have provided some guidelines below on the expected conduct of therapists whilst carrying out treatments with clients.
Maintaining an appropriate and professional relationships with a client is crucial.
Therapists must never use their position of trust to exploit or manipulate the client in any way. Maintaining professional boundaries between the therapist and the client at all times. The Therapist must ensure that the client feels “safe” and minimises the risk of a misunderstanding or complaint.
Therapists must avoid inappropriate touch, dress or conversation with their client.
Therapists should use extra caution when treating near an intimate area of the body, if a treatment requires touching the client near an intimate area, the therapist must explain this to the client in a clear and professional manner. If a client does not wish to have an area of the body treated as they do not feel comfortable or safe, no pressure or force should ever be placed on the client. You should advise the client if avoiding this area may potentially impact the benefits of the treatment. It should be outlined in the consultation form that working near an intimate area was discussed, which the client in turn must sign to confirm that they have understood and are happy to proceed with the treatment.
Therapists must establish and uphold clear sexual boundaries with clients, to avoid breaking trust, compromising the reputation of the profession, and potentially committing a criminal offence.
By signing up to a course with Gateway Workshops LTD you are legally agreeing to adhere to our code of ethics and practice. We reserve the right to update our website at any time (including the prices of our courses which are subject to change) and our terms and conditions are subject to change. Any complaints or concerns are to be addressed to Sue Bailey - Director/Owner of Gateway Workshops
Are you missing a course?
Do not worry! Please read all the information below.
We deliver our online courses across two separate learning platforms to ensure we assign you the correct tutor(s) for your choice of course(s).
If you purchased online courses within the last 24 hours, your assigned tutor(s) will email you the next business day.
The email from your tutor(s) will include information about your course purchase, including your login details for any other Gateway online course(s) you purchased.
Waited longer than 24 hours?
Gateway tutors and our admin team will answer your questions Monday - Friday from 9 am - 5 pm GMT. If you have waited longer than 24 hours after purchase during these times, please check your inbox, junk folder, spam folder, promotions folder and bin. Thank you.
Please note that each of our gateway websites requires independent logins.
We recommend each student practice using strong, secure and unique passwords for each site.
Still Need Support?
Please head over to our Contact Us page. Thank you.
Let our customers do the talking for us.
DR ANTHONY MORSE
"My thanks go to Kate for the first class support during my AET Level 3. She was extremely helpful at all times, and I have nothing but good things to say about Kate, and also the online course. The modules are well structured and straightforward to follow, the assignments require effort but are not too difficult if you study the materials. The microteach is a very useful final assessment and helps bring the whole course together. Anyone involved in teaching adults should do the Level 3 as a minimum, you learn a lot from this course. 100% recommended."
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